Frequently Asked Questions

Our service packages have set pricing as listed. For complex projects combining multiple services, we may create custom bundles with adjusted pricing. We're always transparent about costs upfront.

We offer 50% upfront and 50% upon completion for projects over $500. For larger projects, we can discuss extended payment terms during our consultation.

Ongoing services include everything listed in the package description, plus regular performance reviews and optimization recommendations. We provide detailed monthly reports showing exactly what was accomplished.

No hidden fees. All costs are outlined upfront. The only potential additional costs would be premium software subscriptions (if you choose upgraded tools) or additional revisions beyond what's included in your package.

We start with a strategy consultation, then move through planning, creation, review, and launch phases. You'll receive regular updates and have specific review points to provide feedback. We don't move to the next phase until you're completely satisfied.

Most packages include 1-2 revision rounds as specified. Additional revisions are available at $75/hour. We find that our thorough planning process usually means minimal revisions are needed.

We primarily use email for project communication and provide a shared project folder for file sharing. For complex projects, we schedule check-in calls at key milestones.

Minor updates are often included in our ongoing support services. For larger changes, we offer post-launch support at $85/hour with priority scheduling for existing clients.

We build 100% custom websites using modern HTML, CSS, and JavaScript. No templates, no page builders—just clean, fast-loading code optimized for performance and SEO.

We work with all major platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok) and use professional scheduling and analytics tools. We'll recommend the best platforms based on your audience and goals.

Yes! We can optimize existing websites, take over social media management, or integrate with your current systems. We'll audit what you have and recommend improvements.

Absolutely. All packages include basic training on managing your new assets. We also offer extended training sessions at $85/hour if you need more comprehensive education.

All websites include 1 year of managed hosting with 99.9% uptime guarantee. If there are any issues, we handle them immediately at no extra cost. We also provide 24/7 monitoring for business-critical sites.

We provide mobile notary and fingerprinting services throughout a 50-mile radius of Manvel, Texas. We're happy to travel to your office, home, or other convenient location within our service area.

Yes, we are fully licensed and insured notaries commissioned in Texas. Our fingerprinting meets FBI quality standards and is accepted by all major agencies and licensing boards.

We work with popular tools like Zapier, Calendly, Mailchimp, HubSpot, and Google Workspace. We'll recommend the best tools for your budget and needs, or work with your existing systems.

Yes! Our Automation Management Plan ($85/month) includes ongoing maintenance, optimization, and minor adjustments to keep your systems running smoothly as your business grows.

After completing our intake form, we'll provide a detailed project brief outlining exactly what we need from you. Generally, this includes your goals, target audience information, existing brand assets, and content/images you want to include.

We handle the heavy lifting, but your input is crucial for the best results. Expect to spend 2-3 hours total providing feedback and approval at key milestones. We respect your time and make the process as efficient as possible.

Client satisfaction is our top priority. We work through multiple review phases to ensure you love the final result. If you're not completely satisfied, we'll work with you to make it right within the scope of your package.

Yes! We offer priority scheduling for urgent projects at a 50% rush fee. For mobile notary services, we provide after-hours and emergency services for time-sensitive business needs.